Have any questions? Find answers here.
We’ve compiled answers to some of the most common questions our customers ask.
What is the return policy?
You can return items within 14 days of delivery if they are unused and in original condition. Refunds are processed within 5–7 business days after inspection.
What are the shipping options?
We offer standard, express, and same-day delivery options depending on your location. Shipping costs and delivery times are shown at checkout.
When will I receive my order?
Most orders are delivered within 3–5 business days. Express shipping ensures delivery within 1–2 days for eligible areas.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can check real-time updates on your package status anytime.
Do you have a loyalty program?
Yes! Our loyalty program rewards you with points on every purchase. Points can be redeemed for discounts on future orders.